i cant pay a bid

Vasilisk
New Community Member

Hello, i have won a bid in ebay and i cant buy it with paypal. All my cards there are ok and the banks and the seller say that everything its ok but still it cant process transaction. why ?

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi Vasilisk,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member.

 

Please ensure that your bank/card details are confirmed on the PayPal account. There may also be a limitation on your PayPal account preventing you from making a payment. To check this, please log into your PayPal account using a desktop/laptop and go to the Resolution Centre. If there is a limitation on the account you will be required to complete the steps listed in the Resolution Centre to initiate a review of the account. 

 

If there is no limitation on the account and you are still unable to make a payment please reach out to us by phone, email, Facebook or Twitter for further assistance.

 

- Siobhan

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