how to reactivate autopay that i canceled

prim2
New Community Member

I have canceled an autopay bill by accident and am now trying to reactivate this payment. Is this possible?

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @prim2,

 

I'm sorry to hear about the canceled pre-approved payment. Once inactive, it cannot be reactivated. A new one should be created through the merchant's website. I am sorry for the inconvenience.

 

Olivia

 

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