eBay shows items as "paid" but Transactions missing in PayPal account

RedDragonfly
New Community Member

Never seen this happen before.

 

Sold a number of things on eBay during the past week and weekend. In "My eBay" they all show as "paid," so I shipped the items to buyers... which is what I've been doing for years and years.

 

Logged into PayPal and a couple of the sales/transactions are flat out missing. The shipping fees I was charged for buying shipping labels for those transactions are showing. Other eBay transactions from the same day are here. 

 

So I go back to eBay, to use the "show PayPal transaction" link to find the lost transactions. NOTE: That link does not exist in an eBay sales record UNLESS there has been a PayPal payment. When I click on the link, I get a "we cannot find that transaction" message. This makes no sense, AT ALL. I thought for a moment that maybe there was a wrong PayPal email used... but the address used to send PayPal payments via eBay is a GLOBAL setting. You can't have different email addresses for the same eBay account. 

 

I'm a bit lost here... PLUS I'm missing about $60. 

 

Any hints, clues or suggestions?

 

Thanks in advance!

Peter

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