eBay seller account linked to wrong email

Judp
New Community Member
I recently sold item on item which afterwards realised my seller account is linked to an old email address which is no linked to my PayPal anymore. The payment went through to the old email and is not in my PayPal. I think the payment is pending with the buyer and explained to them they need to cancel the payment but they are not cooperating. Can I do anything from my end to retrieve the payment?
Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.