checkoutweb/genericError?code=UEFZTUVOVF9ERU5JRUQ%3D&cancelLink=&merchantName=

Marijan4
Contributor
Contributor

when i try to buy something from online store i am gettings this error and white screenimage_2021-05-16_212849.png

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2 REPLIES 2

MTS_Justin
Moderator
Moderator

Hello,

The "code" shown in the URL can be decoded to give some meaning to the error reason. It's base64 encoded, so you would need to use a base64 decoder to decode the "code".

Google for "base64 decoder" and enter the code "UEFZTUVOVF9ERU5JRUQ".

I've already decoded it and decoded it reads "PAYMENT_DENIED". Check the funding source being used to fund the payment has sufficient funds and if necessary, contact our customer service team for further support with production environment transactions.

You can click on "help" at the bottom of any paypal.com web-page and then click on "contact us".

Thanks !


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Marijan4
Contributor
Contributor

i still have the  same error

 

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