card not accepeted for checkout while shopping

Honeypour
New Community Member

my card was not accepted when i wanted to make payment online while it has been confirmed earlier,what could be the cause of this ,swift response will be appreciated.

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1 REPLY 1

Elloisa
PayPal Employee
PayPal Employee

Hi @Honeypour 

 

Thank you for reaching us through community center. I hope you are doing just fine.

 

I couldn't help you exactly on the issue you've encountered since we do not see your account on our end. But some of the possibilities that the payment did not go through or card was not accepted is when your funding source (bank or card) blocked the transaction, the website you're doing the purchase is currently experiencing technical issue or could be that PayPal system determined that the purchase you're making may not be safe or secure. 

 

I know it's very general so I also suggest that you contact us through live chat support for further assistance by logging in to your PayPal account and select contact us. 

 

Regards.

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