can't pay with the balance

krowpipi
Contributor
Contributor

We aren't able to process your payment using your PayPal account at this time. Please go back to merchant and try using a different payment methodWe aren't able to process your payment using your PayPal account at this time. Please go back to merchant and try using a different payment method

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@krowpipi 

 

1.

Are the funds in your balance cleared and not pending?

2.

Are the funds in the correct currency as paypal will not convert during payment from a balance.

3.

Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > second down click on update next to your preferred way to pay and put a dot in the balance option.


Advice is voluntary.
Kudos / Solution appreciated.
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