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Hello, I'm having a problem here. I have a personal account and I'm in Bosnia. When my friends from Belgium or Germany tried to send me money through PayPal, they said it doesn't work. I can't find out why this option is not available for me. Does anyone have a solution?
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Hi there @Soraya1402,
I'm sorry to hear your friend was unable to send you a payment. Are they sending the funds to you in a different currency? If so, you would have to add that currency to your PayPal account to accept it. Here is how to add different currencies to your profile.
If not, please ensure your email address is confirmed and you don't have unresolved issues in the Resolution Center stopping you from receiving payments. If everything seems clear on your end, it may be your friend's PayPal account that is having troubles. They can reach our Customer Service by clicking the Help & Contact link at the bottom of PayPal's page.
Hope this helps!
Jae
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Hi there @Soraya1402,
I'm sorry to hear your friend was unable to send you a payment. Are they sending the funds to you in a different currency? If so, you would have to add that currency to your PayPal account to accept it. Here is how to add different currencies to your profile.
If not, please ensure your email address is confirmed and you don't have unresolved issues in the Resolution Center stopping you from receiving payments. If everything seems clear on your end, it may be your friend's PayPal account that is having troubles. They can reach our Customer Service by clicking the Help & Contact link at the bottom of PayPal's page.
Hope this helps!
Jae
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Hi there,
Im from Bosnia and I have the same problem.The company trying to pay me the money and they failed.
I tried everything you said and I did not succeed.
What is the solution here?
Support doesnt respond to my messages...
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Have you solved your issue @ibraka86 in the meantime? Because I have the same problem.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- How does someone who don't have or want a PayPal account send money to my PayPal account? in My Money Archives
- Sending money in My Money Archives
- inviting a friend in PayPal Basics Archives
- Paypal ask payment method twice in My Money Archives
- Error - Sorry, PayPal Plus is currently not available in My Money Archives