Unusual payment requests

pixieannie
Contributor
Contributor

I have been sent a payment request.  I do not recognise the sender or know what the request is for.  Can anyone advise please?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@pixieannie 

 

Is the sellers email address on the invoice? If so then email them and tell them they sent it to you by mistake and then cancel it.


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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@pixieannie 

 

They could have just made a mistake spelling the email address when they sent it and it went to your account.

Is it showing in your paypal accout or did you just get an email?


Advice is voluntary.
Kudos / Solution appreciated.
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pixieannie
Contributor
Contributor

Thank you for replying.  It is showing in my PayPal account as well as an email.  It's in Euros and from someone I have never heard of or had dealings with before.  It's asking for 9 Euros for delivery.  Should I just cancel the request?

 

Kind regards

 

Annie

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pixieannie
Contributor
Contributor

This is the message I received:

 

Hi,Dear VIP Users, Your order also requires paypal to pay 9€ for postage. To give back to our regular customers, our shop is now carrying out the sales promotion activity, We will give you a gift worth 25. 99€,Regards!

 
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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@pixieannie 

 

Is the sellers email address on the invoice? If so then email them and tell them they sent it to you by mistake and then cancel it.


Advice is voluntary.
Kudos / Solution appreciated.
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pixieannie
Contributor
Contributor
Thank you kindly. I shall do as you suggest. Regards. Annie
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