Unable to see the payment sent by a person anywhere.

certiexpert
New Community Member

A friend sent me a payment and it is showing in PayPal that the money is received. But I dont know why the payment is neither showing up in the PayPal account balance or showing that the money is on hold. I have also not received the amount In my bank account. I dont know where the payment actually is.

In PayPal it shows amount received and on the contrary it is reflected nowhere. My Email is also verified. Screenshot 2021-03-31 at 9.55.23 AM.png 

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