Unable to pay, blank window

JABIIGroup
New Community Member

Our customers are unable to complete payments and are met with a blank window when they press pay, and unable to proceed from there. Nothing happens and you can't do anything but close the window. See screenshot below:
Screenshot 2021-01-19 at 21.58.29.png

 

This occurs both on mobile and desktop. This also means we haven't made any orders or revenue in a weeks time since this bug/error has made it unable to pay.

 

HOW TO REPROCUDE

1. Go to https://www.jabii.com/order/

2. Complete all steps in the checkout and go to payment

3. Fill out Paypal details and press Pay

> The Blank frame shows up

Does anyone know how to solve this?


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