Unable to pay, blank window
JABIIGroup
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Posted on
Jan-20-2021
12:53 AM
Our customers are unable to complete payments and are met with a blank window when they press pay, and unable to proceed from there. Nothing happens and you can't do anything but close the window. See screenshot below:
This occurs both on mobile and desktop. This also means we haven't made any orders or revenue in a weeks time since this bug/error has made it unable to pay.
HOW TO REPROCUDE
1. Go to https://www.jabii.com/order/
2. Complete all steps in the checkout and go to payment
3. Fill out Paypal details and press Pay
> The Blank frame shows up
Does anyone know how to solve this?
@
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