UNAUTHORISED PAYMENT

ISLESY123
New Community Member

Today 2 unauthorized payments have been taken from my account to pay UBER , changed security immediately then contacted paypal .I have had a reply to say the payment was no unauthorised use. The UBER WAS IN HOLLAND !!! i was in the uk. Resolution centre says i cant do anything there, I feel my account is compromised but paypal dont seem interested ?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@ISLESY123 

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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ISLESY123
New Community Member

thanks I will let you know how i get on

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