The deduction has been pre-authorized without completion of the transaction
CHUNG1
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Posted on
Jun-08-2021
04:30 AM
I ordered a item online, and the transaction was not completed, so the seller did not have my order, but paypal has deducted the pre-authorized payment. When should I get my money back?
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Making a payment
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Refunds
1 REPLY 1
kernowlass
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Jun-12-2021
04:19 PM
When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.
If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.
Advice is voluntary.
Kudos / Solution appreciated.

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