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[Natasha181]

Hello i have applied for a refund yet the day that the refund was meant to be processed it wasnt and it got cancelled yet its saying thaylt the case gone in my favour and subscriber refunded me yet the money isn't in my bank account but i didn't confirm my bank account.

[kernowlass · Accepted solution]

@Natasha181 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

[Natasha181]

I have tried that but they still haven't replied to me

[Natasha181]

I have tried this but they haven't responded to me