Sorry, we can’t complete your purchase at this time everytime i try to send money

SaltDispenser
Contributor
Contributor

Every time I try to send money to my family, it comes up with a error message 

 

"We can’t send your payment right now. If you keep running into this issue, please contact PayPal"

 

My account is fully verified and both of my payment method Bank account and My Debit card is confirmed as well.

 

After doing some research on the web most people say it just paypal automate security measure and most told me to wait a while and try again later but i have been trying to send the money to my family for last 3 hours all of which unsuccessful.

 

I contact paypal via live chat but i am not sure how long that gonna take and if they are able to do anything to fix the issue. Also i am planning on call paypal tomorrow but due to Covid 19 i am not sure if they gonna be any on the line.

 

Anyone got a ideas how to fix this issue in meantime ?

 

Thanks

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SaltDispenser
Contributor
Contributor

So i just finish chatting with paypal live support here what they have to say 

 

I see that the payment attempts to "----- for $----- USD have been blocked by our security system. If you're tried with all the available payment methods and still the payment hasn't gone through, we request you to make this specific payment outside PayPal.

 

Since the payment has been blocked by the security system, the existing payment methods like the PayPal balance and the other linked payment methods won't work for this specific payment.
You will need to make this specific payment in full outside PayPal.
 
They pretty much tell me they can't do anything and just go pay outside paypal. Now i have money sitting in my paypal balance that i can't even use this is so absurd.
 
Is this just one of thing or is it permanent block ? I did some digging on paypal forum and most people say it just something temporary and you have to wait 24 to 72 hours for it to fix itself is this true ?
 
thanks 
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