Refusing to use my bank account when there is plenty of money

tamarajosephene
New Community Member

I have my bank account set up as my PayPal source of pay. I've bought a few things on ebay today, but then when I just tried to purchase something else, Paypal keeps trying to get me to add a credit card instead of pulling from my bank account. I don't understand. There is plenty of money in my account and the item is 16$. Does anyone have any ideas?

 

Thanks! Tamara

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2 REPLIES 2

_Joseph_
PayPal Employee
PayPal Employee

@tamarajosephene 

 

There are several factors why your payment got declined. Check below article for possible reasons:


https://www.paypal.com/ca/smarthelp/article/my-payment-was-declined.-why-can%E2%80%99t-i-make-or-sen...

 

Hope this helps. Stay safe. Kudos & solved are greatly appreciated.

 

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cpat0204
PayPal Employee
PayPal Employee

@tamarajosephene 

 

Thank you for posting your question on community forum. We are here to help.

I have attached a link where you can check why a payment is declined or why can’t you make or send a payment.

 

My payment was declined. Why can’t I make or send a payment?

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution 🙂 

 

Stay Safe!

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