Refunds

Harley0707
Contributor
Contributor
How come my refund hasn't hit my PayPal card. I tried to purchase a ps4 gift card but stores transaction didn't go through to set PS4 gift card code. So I was asked do I want money in cash or back on my card I said back on my Paypal card. But no money has hit my card. But purchase it says I spent 10.00. Question is how long does it take before money is sent back to my Paypal account?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Harley0707 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212


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Kudos / Solution appreciated.
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