Refunds when using PayPal for online shopping

DylanHAYES
New Community Member

I made a purchase a few months ago and seller is asking for extra shipping fees, unfortunately I am unable to pay those fees so I am having to cancel my order. I paid through PayPal, will the refund go to my PayPal account or my personal bank account since it's connected? Is there a way to set it so it goes to my PayPal if it's not automatic and if so, how?

 

Payment was from my bank account through PayPal with PayPal being listed as the payment method

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@DylanHAYES 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/au/smarthelp/article/how-is-a-refund-credited-to-my-paypal-account-faq1083?ap...


Advice is voluntary.
Kudos / Solution appreciated.
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