Refund

Corner184
Contributor
Contributor

Hello,

I have a little problem I went to the site "ProGuides.com" I registered there and I wanted a PRO account. It said that its 7.99$ per month so I clicked on it chose PayPal as the payment method but that web site billed me 12 months because they don't offer one month play but this wasn't shown there when I was buying it. Do I have a right to refund this ?

Login to Me Too
2 REPLIES 2

Sharingiscaring
PayPal Employee
PayPal Employee
Hi @Corner184, Welcome to the Paypal Community!

I've found this article that may be able to shed some light to the matter:

https://www.paypal.com/cz/smarthelp/article/i've-signed-up-and-paid-for-a-preapproved-payment-agreem...

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

Login to Me Too

Tyler800
New Community Member
I have the same problem and the the proguides support is not helpful at all. Proguides is not a good company.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.