Refund
Corner184
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Posted on
Apr-12-2020
12:23 PM
Hello,
I have a little problem I went to the site "ProGuides.com" I registered there and I wanted a PRO account. It said that its 7.99$ per month so I clicked on it chose PayPal as the payment method but that web site billed me 12 months because they don't offer one month play but this wasn't shown there when I was buying it. Do I have a right to refund this ?
2 REPLIES 2

PayPal Employee
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Apr-13-2020
06:34 AM
Hi @Corner184, Welcome to the Paypal Community!
I've found this article that may be able to shed some light to the matter:
https://www.paypal.com/cz/smarthelp/article/i've-signed-up-and-paid-for-a-preapproved-payment-agreem...
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
I've found this article that may be able to shed some light to the matter:
https://www.paypal.com/cz/smarthelp/article/i've-signed-up-and-paid-for-a-preapproved-payment-agreem...
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Tyler800
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Jan-08-2021
11:02 AM
I have the same problem and the the proguides support is not helpful at all. Proguides is not a good company.

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