Received Payment, but Not Showing in Balance

tms340
Contributor
Contributor

I had someone send me a payment earlier as F/F and it says that it is completed on both of our ends, but the funds aren't showing up in my balance. I tried reaching out to PP, but they are swamped. Is this normal? Help?!

Login to Me Too
438 REPLIES 438

Chad614
Contributor
Contributor
I have this same issue, I was sent 40$ and it says the payment is completed but my balance is still 11.23$ and I was never asked if I wanted to transfer it anywhere, it should be in my available balance.
Login to Me Too

apmagee78
Contributor
Contributor

Same happened to me this AM, I received 3 payments this morning, $17, $15 and $60. All have been paid, however the $60 is not showing in my PayPal balance. This is extremely frustrating.

Has anyone had any luck calling?  I did submit a chat, but haven't heard back as of yet.

Login to Me Too

paglover1982
Contributor
Contributor

same thins is happening with me.  got two payments  from same email for diff amts  one went thru  other says completed but not showing in balance

Login to Me Too

ChErYLnIcolAs
Contributor
Contributor
What did you do that so that it will be okey?
Login to Me Too

julieta89
Contributor
Contributor

I had the same problem.  I tried calling paypal but they hung up on me during my call back.  Has anyone has this resolved?  I have 2 ebay payments stuck in some limbo.

Login to Me Too

apmagee78
Contributor
Contributor
I’m waiting for a call back, wait time was over an hour.
Login to Me Too

ChErYLnIcolAs
Contributor
Contributor
Okey just update me thanks
Login to Me Too

JR126
Contributor
Contributor
Been waiting over 6 hours for same issue - very poor customer service
Login to Me Too

Bad5
Contributor
Contributor
I been on the phone with them serval times even a supervisor, and they not trying to help. keep telling me I have to wait 24hrs until the resolve the issue. I’m trying to pay a bill with money transferred to me and they still not helping. Saying it’s nothing they can do.
Login to Me Too

apmagee78
Contributor
Contributor
Just got a response to my chat, known widespread issue. Supposedly working on it.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.