REFUND CANCEL

zneks321
Contributor
Contributor

I tried to refund my purchase for some game but it won't let me refund so I decided to just play along and won't refund. But the seller says he can't take the money that I donated because it needs to be "reviewed" I filed a report yesterday but it's already closed since the won't let me refund the money. 

 

Why the seller can't take my money? I want to give it to him.

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2 REPLIES 2

KGonzaga
PayPal Employee
PayPal Employee

Hi @zneks321,

 

Thank you for reaching out to PayPal. 

 

Regarding your concern about your payment being under review on the seller's end, this Help Center article might provide us additional information as to how payment reviews are initiated.

 

https://www.paypal.com/us/smarthelp/article/paypal-payment-review-faq2353?app=searchAutoComplete

 

Please have the seller or recipient contact us so we would be able to check on transaction. Just click on the help & contact link at the bottom of any PayPal page and select the chat option.

 

Hope this helps. 

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zneks321
Contributor
Contributor

I have contact with him so please release the money.

 

I won't refund anymore.

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