Preauthorized Money

Bts7
New Community Member
I was trying to buy a membership when it kept kicking me off and making me “confirm my pay” I did this 5 time just to realize it was charging me about $73 5 times! And was said as a preauthorized payment. I need to cancel fast and need my money back back since that was my concert money
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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hey @Bts7,

 

It sounds like the payment may have just been authorized five times, meaning you should receive a refund for each of the authorizations when the system registers that they've failed. I hope the refund comes through soon!

 

- Ashley M


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