Hello @senadd005,
Welcome to the PayPal Community! I'm sorry to hear you're running into some issues requesting money. It sounds like there may be additional steps required to complete in the Resolution Center. If there are no steps to complete there, I'd recommend making sure your account is verified. Here are a few Help Center articles you may find useful:
How do I verify my PayPal account?
How do I create and send an invoice?
Good luck!
- Jon K
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