Pending Transaction - Funds not returned

Smhatfield32
Contributor
Contributor

I had 3 pending transactions on my card from DoubleTree.

 

July 29th: $167.53

July 30th: $307.14

July 31st: $279.22

 

All of which were subtracted from my account balance at the time that they became pending transactions.

 

I figured once the final charge of $279.22 was complete they other 2 charges would drop off and the funds would be returned to my balance. 

 

That's not what happened. 

 

The 2 charges of $167.53 and $307.14 dropped off the pending list but no funds were returned. 

 

This isn't the first time I have noticed this but this time I took screenshots of the transaction amounts and they were large amounts for my account. It would have been a noticeable difference if they were applied back to my balance. 

 

Has this happened to anyone else? 

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2 REPLIES 2

Tarantino_Logic
Contributor
Contributor

I'd recommend contacting your bank directly or paypal support

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Smhatfield32 

 

If they have dropped off then allow up to a week for them to process back to your funding source. 


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