Pending Payment

alialiessa1122
New Community Member

Hello team, 
I have made a payment to Samsung Electronics Canada Inc., and it's still pending for 3 days.
And when I log in to the Samsung website, it shows me that I Have no Order! 
I have called Samsung's customer service, and they told me that it might take up to 24 hours for their system to update .. It has been 3 days, and my payment is still Pending in Paypal.
I require cancelling this payment (  although it's pending payment, There are no cancel button next to the payment as shown in the instruction ) 
I need to cancel the payment so I can order it from somewhere else. I need that product ( I ordered from Samsung )  for my study.

Thank you, and be safe 
ALI AL-IESSA

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1 REPLY 1

alialiessa1122
New Community Member

And I spoke with Samsung Electronics Canada Inc. today, and they told me that there was a failure of processing, and you will not be charged... But the pending payment status is still on Paypal... I need to Cancel that 

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