Payments still going to old account

campersand2
New Community Member

I teach music and I recently opened a business account after having used my personal account to receive student payments for a long time. My personal account included both my personal email address and business email address for accepting payments. When I opened my business account, I did so with my business email address and removed that email from my personal account. I assumed that would make it so when a student used my business email to make a payment, it would go to my business account, but that doesn't seem to be the case, as several students' payments are still ending up in my personal account.

 

Any ideas about what's going on and how to remedy this? Happy to provide more info if needed.

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