Payment not showing ?
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Hi Guys Hope you can help. I linked my new online shop to my Paypal account. My oruginal email got hacked so I changed emails. During this period I sold some stuff online to the same person ( 2 transactions). That was in June. Now having looked at my account no payment from them is showing at all ?? Other transactions are showing. I contacted them today and they screen shotted their account with the payment showing as pending. They then contacted paypal who told them I have to claim the money ?? I have emailed paypal customer services twice now over the past week and Im still waiting a response ! Can anyone help .
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Sounds as if that buyer paid to your 'old email address'.
If you can add and confirm that email address to your paypal account then the funds should come with it.
Advice is voluntary.
Kudos / Solution appreciated.
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