Payment Pending

lisatwigg542
New Community Member
I made a payment earlier today that states pending. It has been taken from my debit card. The seller advises he has not received. it also states unclaimed if i go onto cancel. Is this a problem my end or the sellers?
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@lisatwigg542 

 

If you were able to cancel a payment it means the seller made a mistake with the email address on their auction and could not accept your payment.

Luckily you can cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.



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lisatwigg542
New Community Member
I am wondering if this is my issue or the sellers?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@lisatwigg542 

 

Did you read the bit in BOLD in my above post?


Advice is voluntary.
Kudos / Solution appreciated.
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