Payment Pending Despite Delivery

[jillsloth_]

I've recently started selling clothes on Depop. I've used tracked shipping with every item sold and they have all been confirmed as delivered by the shipping courier (Hermes and Royal Mail). Yet, PayPal has not released any of my pending payments. Do I just have to wait the 21 days, because I've done everything else PayPal has said to get my money quicker and in the UK, they literally won't let me talk to a real person to explain this. I've been stuck on the phone to a robot answering machine. 

[kernowlass]

@jillsloth_ 

https://www.paypal.com/uk/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987

Funds are normally released when tracking shows online that the item has been delivered to the buyer + 1 day as long as you used one of Paypals supported carriers.
If completed and no funds are released then contact c.s. and request manual release of funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.