Hey guys, so yesterday I sold a item to a person, they paid through PayPal and then I shipped it same day. Today I find out she’s requesting a refund of $133... the package was already shipped and I will go negative if she takes that money back. What should I do?
Did they file a dispute yet? You can tell them, sorry, the item has already been shipped, if they are not completely satisfied or change their mind, that you'll be happy to accept a return for a refund. That is what PayPal will have the buyer do.
Or you can try to intercept the shipment if not too far gone and then refund:
