PP keeps drawing on a closed account, costing me $300 in fees in one month.

cemlaw
Contributor
Contributor

I had to close my old bank account because someone stole my checkbook. I set up a new one and added it here and verified it. I have the new one set as my preferred payment method, but PayPal keeps drawing on the old one and it costs me $36 each time. I've been charged over $300 in 5 weeks thanks to PayPal. When I try to delete the account altogether, PP says I can't because I have pending transactions. NO I DON'T. What the crap, PP? 

Trying to reach customer service, even by email is a nightmare. I've had this account since the 90's but I'm inches away from shutting it down and starting all over. 

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1 REPLY 1

saxsen
Member
Member

Hi cemlaw. Can u plz assist me with my issue.

 

Hi I’ve created a PayPal account for my son.

and my credit card information is on my old PayPal account.

problem is that PayPal can’t find any of the emails that I can remember having.

how can I get bk to my old account and remove my card details of the old account so I can add my credit card to my new sons account. Plz reply to me.

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