My actual charge was charged higher than what from the notification

etding
New Community Member

I'm using Vietnamese bank with VND currency account. I was making a trial payment on and noticed will be charged 1USD for Preauthorisation, after the transaction went through there's a Paypal notif saying "Preauthorisation ₫24,042 VND" which is quite accurate for current rate. But what I'm actually charged from my bank notification is 35,000 VND.

I make purchases on foreign platforms and services all the time but there's no such big difference like this. Could anyone help me explain this? Thank you 🙂

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