Money taken from account athough order canceled eBay

Harshilraj
New Community Member
The temporary authorization was canceled and your payment method wasn't charged. However money was still taken from my account.and no transaction appears on ebay or paypal. Please help
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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi Harshilraj, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

 

As the authorization was cancelled, the payment will not process through PayPal to the merchant. Please contact your bank, and advise them the order has been cancelled. They will be able to release the pending funds back into your bank account. 

 

- Siobhan 

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