Money in my account but can’t claim

Ciarataytay
Contributor
Contributor
My paymebts are coming through saying complete but it’s not letting me see or claim my money
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1 REPLY 1

PayPal_AshleyM
Moderator
Moderator

Hi Ciarataytay,

 

Sorry to hear you're not receiving your payments. 😞 Where are you being notified that you've received payments if you don't see them on your account? Is this an email you're receiving? Are you sure the email on your PayPal account is correct and matches the address you're receiving the notification to?

 

If the email matches, it's possible you're receiving an email that says there's a payment, then either your email isn't confirmed, or the email is fake.

 

Hopefully this information helps, and you receive your funds soon!

 

- Ashley M


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