I need urgent help!!!
Kamyartajfar1
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Mar-01-2021
01:54 PM
I cancelled a pending payment(took the money out of my account) and it says i have received the money but my paypal account balance is 0 and so is my bank account balance none of the automated help calls and messages help
Labels:
- Labels:
-
Refunds
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Mar-03-2021
10:08 AM
When you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Return Postage Fee - Order 2 Aug & receive on 8 Aug (Urgent Reply) in Disputes and Limitations Archives
- urgent please help us verify your tax payer status in Disputes and Limitations Archives
- Unable to make purchase in Payments Archives
- Alarming messages about changes my other paypal account. in My Account Archives
- Money on hold in My Money Archives