I need help with a scammer

jaderivas
Contributor
Contributor

Please today I placed an order on a fake website, I found out late that was a scammer. they charged me $99 and it is still pending but I can't cancel the payment. Also, I tried to open a dispute and it is not possible Pay pal does neither answer the phone nor messages here. What can I do? I appreciate your help. 
Thanks

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@jaderivas 

 

You can only cancel a pending payment if its gone to a non existent email address and has a cancel option as the payment can't ever complete.

If its gone to an email address that does exist but not yet linked to a paypal account then as long as its not claimed by that email address (by them setting up a paypal account) then it will be time out 30 days post payment.

If its pending awaiting authorisation to a company then you ask the company to cancel your order and not to capture the pending payment...then again it will time out 30 days post payment.

If its a pending echeque then once its cleared you can ask the seller to refund it back to you as you can't cancel a pending echeque.

 

Lastly if it completes you would then be able to open a dispute if you did not receive your item or the item arrived and was misdescribed. 


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Kudos / Solution appreciated.
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