I didn't receive my money

pbson639
New Community Member

I recently received a refund from Ebay through Paypal. Paypal said the refund had been completed, but when I check my Mastercard there were no money received. There was nothing on my Paypal balance also. 

Sorry for my bad English, I'm not a native speaker. 

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2 REPLIES 2

teja77
New Community Member

wait for 2days it will update

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kernowlass
Esteemed Advisor
Esteemed Advisor

@pbson639

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.





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