I can t pay help me pls!

Vole
New Community Member

We couldn't complete your payment for you. To get your payments working again, check your account or contact us help

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2 REPLIES 2

MichaelDj12
PayPal Employee
PayPal Employee
Hi, We have limited Customer Service on the phone during this time. We are almost done realigning our Customer Service that can answer your calls and queries. For the meantime, please maximize our Chat Support on the Contact Us option of any PayPal Page. You may chat with us by logging in to your PayPal account and go to Message center. You would see an option to chat with a representative. Click on the words "Help / Contact" at the bottom of PayPal pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code. OR have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their facebook or twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter Kudos and Solved are greatly appreciated.
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amethyst01
PayPal Employee
PayPal Employee

Hi,

 

We thank you for contacting PayPal.

 

You can start sending and receiving payments after you confirm the email address on your PayPal account.

Here’s how to confirm your email address:

  1. Click the Settings icon next to "Log out."
  2. Click on the email address you want to confirm under "Email."
  3. Click Confirm this email address and we’ll send you an email with a confirmation link.
  4. Click the link in the email to complete the confirmation process.

 

Hope this helps. Stay safe.

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