How to cancel the autopayment of Transtutors.com?

PeterKim0413
Contributor
Contributor

Since I joined this Transtutors.com for 1st month (SGD9.99) in Feb by using my wife's debit card, the auto payment (monthly fee) has been changed to 14.99 from March 2021 until now. Although I tried to cancel this auto-payment on the Paypal website several times based on the relevant post here in the community, I could not make it. Very surprisingly, I could not even find any transaction history that has been paid to Transtutors through Payal...The only thing I have regarding the payment is the email from the Paypal service center

 

I really wanted to cancel the subscription by canceling the auto-payment...Please help solve this issue. Thank you. 

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@PeterKim0413 

 

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Login to Me Too
1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@PeterKim0413 

 

Check if you had a subscription set up.
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments.''


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.