Hi

Gfontaine277
Contributor
Contributor
How do I receive money from eBay from the buyer once the money is sent to me but it’s not in my PayPal account
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1 REPLY 1

_Joseph_
PayPal Employee
PayPal Employee

@Gfontaine277 

 

Check with eBay where the payment was sent. If the email address is incorrect then add the incorrect email address to your account and confirm it. Otherwise if the money was unclaimed within 30 days the sender will get the money back and will be refunded to the payment method used. To learn more about unclaimed payments see below article:

 

https://www.paypal.com/us/smarthelp/article/why-was-my-payment-denied%2C-refunded%2C-or-unclaimed-fa...

 

Hope this helps. Stay safe. Kudos & solved are greatly appreciated.

 

 

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