Help!!

Niqua24
New Community Member
Sooo before I got an paypal account I used a guest account to purchase a service in which was no longer needed so they refunded me my money but on paypal instead of my card so I was wondering where do I go to or who do i speak with about getting my funds because all the automatic service do is give me the run around HELP PLEASE!
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Niqua24 

 

If you funded the original payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



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