Getting payments

My3k19
New Community Member

I use pay-pal to receive money from my Facebook. I have no problem getting it from Facebook to pay pal but to get it into my bank account from pay pal that is another story sometimes it transfers just fine other times goes to pending may take 72 hours thy say and gets stuck in that status. I rented a house and girl sent money via Facebook which automatically transfers to pay pal. Gave her the keys went to transfer from pay pal to bank now got hiccup money wont transfer, why??? Her bank clearly show money was paid. Cant get anyone at pay pal to talk with me to resolve this issue. this was going to debit card friend suggested to add bank account info to resolve so i did and the payment my son and daughter in-law sent is now locked up as well. So is pay pal money transfer a fraud or what. If so any recommendations on how to transfer money safely from state to state for this rental. 

Login to Me Too
1 REPLY 1

MichaelDj12
PayPal Employee
PayPal Employee

Hi, 

 

We have limited Customer Service on the phone during this time. We are almost done realigning our Customer Service that can answer your calls and queries. For the meantime, please maximize our Chat Support on the Contact Us option of any PayPal Page. You may chat with us by logging in to your PayPal account and go to Message center. You would see an option to chat with a representative.
 
 Click on the words "Help / Contact" at the bottom of PayPal pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
 

 

 
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter
 
 
 
Kudos and Solved are greatly appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.