Friend and family

Aisha_1
Contributor
Contributor
Hi please can you help, I sent money to someone through PayPal I was messaging them through Shpock and they told me to send the money ASAP through friend and family so they can post I did but they scammed me is there any way I can get my money back I have full proof and screenshots of all chat please can someone help?!
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Aisha_1 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time. You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.

If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.




Advice is voluntary.
Kudos / Solution appreciated.
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Aisha_1
Contributor
Contributor
Oh, I didn’t realise there was a difference 😭😭, but thank you anyways 😔😭
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