Balance shows $0
mitch_raney
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Posted on
Sep-28-2020
02:35 PM
I’ve received money from a worker’s compensation company, and the transaction shows in my activity feed on my account, but my balance still shows $0 on my summary page. It’s in American currency, and I’ve received a payment before from the same source with no trouble. I’ve accepted the payment and have gotten an email from both the company and PayPal stating the I have received the payment, but it isn’t showing up in my balance. How do I access my funds when it shows that I don’t have any?
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7 REPLIES 7
Vicmills
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Sep-28-2020
02:38 PM
alyssa128
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Sep-28-2020
02:38 PM
Drubano07
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Sep-28-2020
03:08 PM
Same issue here. Can't speak to anyone on the phone. Can't get a response via message center. Very Frustrating!!!!
mitch_raney
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Sep-28-2020
03:12 PM
Frustrating is putting it mildly. I understand that there is a pandemic, but a company this large should at least have some people available for something as serious as financial issues while using their program
Hollied1995
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Sep-28-2020
03:42 PM
mitch_raney
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Sep-28-2020
03:43 PM
Drubano07
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Sep-28-2020
03:53 PM
No response, When I call, they can't take calls right now. Money still not showing in balance. Going on 2hrs plus and I am getting no help.
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