14 DAYS WITHOUT MY FUNDS - PLEASE HELP COMMUNITY!

[jamesM1993]

Hello guys

I've been writing here a bit recently but to no avail.

On the 10th May I withdrew 400 pounds from my paypal account into the bank - i do this a lot and have never had a problem with paypal, in a few days boom its in the account . 

Yet this time, it's taken 14 DAYS and still nothing in my account 

I've never, ever had this issue. 

I use PP religiously for years now ,we all do in my family, but ive had to put committments on hold for the past 2 weeks due to missing  funds.

They are now going to do a "" trace "" ... has anyone ever had their withdrawal delayed and subsequently "traced"? If so, how was it? Did you get your funds back soon? How long does it last? What is the process? 

Really stressed ATM and i just keep getting the same answers time after time 

Please help 😞

James 

[kernowlass]

@jamesM1993 

Sounded as if you didn't want my help before, but this is a reply by a paypal moderator a while ago that may help you.

When we send a withdrawal to your bank and it doesn't arrive in your account we can open a trace with your bank after a certain amount of time. This seems to be what has been done for you. With this, we contact your bank to remind them that we have sent the money using the details that you provided and wait for them to get back to us with an update. In most cases the bank will return the money to us and it will be added back to your PayPal balance. We do try to get this resolved as quickly as possible but as we have to wait for the bank involved we cannot give a definite timeframe.

[jamesM1993]

Thank you brother

Lots of respect

Been 15 days and no funds, had to miss 3 weekends of proper fun, its 400 quid not much but enough for a few drinks and a shopping! Oh, and a lovely Indian takeaway :)) 

Thank you mate, I really hope theres a solution soon!!

Have a great weekend 

[kernowlass]

@jamesM1993 

I'm not a brother but you are welcome.

Loved Gib when we called there on the cruise ship recently, those monkeys were awesome.

[jamesM1993]

LOL! Sorry, shouldn't have assumed.

Gib is lovely, monkeys are great, lovely food, culture, etc - my hometown 

You should visit this summer 🙂 

Thank you - back to the topic at hand (im so annoying i know!), have u ever had a trace done? how long did it take? 

I've been 15 days without my funds that i withdrawn ages ago. Never, ever had a problem with PP and withdrawn much more than this before. So whats the delay. I will never withdraw on a friday (night) again, it can be jammed in the system etc. 

What are your thoughts etc so you can ease my concerns?

Cheers

James 

[kernowlass]

@jamesM1993 

Sorry did you say that you live in the UK now?

Only .............

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You are supposed to withdraw any funds / resolve issues / remove cards and bank accounts before you leave your old country. If you don't then you may have problems doing so once you have moved.

If paypal in Gib is a SEPA country then you still may be able to add a Gib bank account but you should have a UK paypal account.

Also the option to withdraw funds in Gib is normally only via a debit card or credit card and not a linked bank or has that changed?

[jamesM1993]

Yeah don't worry that is not the issue - Gibraltar is UK anyway, I live in Gib, it's my hometown, just finished university a while back. Have withdrawn/deposited/used paypal loads over past few years, this is not such a complicated issue, its simply a case of the withdrawal going missing (15 days!! :(( ) and being jammed in the system somewhere. As i say, withdrawing on friday is a bad idea, as thats when things can go wrong due to a busy week and overload of info. How long does a trace usually take for u in your experience? 15 days without my funds, wonder for how much longer. 😞 

[kernowlass]

@jamesM1993 

I know GIB is UK but they have separate paypal accounts with different options available than UK paypal accounts.

If you were in the UK and trying to withdraw to a GIB debit card then paypal security may kick in causing problems.