Generic Processor Error 11604
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
When trying to process a credit card through the Payflow gateway, receive the following -- "Generic processor error: 11604-Request for the specified Message Submission ID (specified in MSGSUBID parameter) cannot be started until the previous request finishes." What would cause this error?
Here is what we send and receive.
Request
TRXTYPE[1]=A&ACCT[16]=411111XXXXXX1111&EXPDATE[4]=1224&CVV2[3]=XXX&TENDER[1]=C&INVNUM[16]=INV-11787-Z5Z5K2&AMT[4]=5.00&CURRENCY[3]=USD&COMMENT1[6]=001880&COMMENT2[16]=UX Authorization&BILLTOSTREET[17]=290 Bremner Blvd2&BILLTOCITY[7]=Toronto&BILLTOSTATE[2]=ON&BILLTOCOUNTRY[18]=Korea, Repu[Removed. Phone #s not permitted]sy&BILLTOLASTNAME[9]=Schroeder&USER[9]=161474752&VENDOR[9]=161474752&PARTNER[6]=PayPal&PWD[11]=XXXXXXXXXXX
Response
RESULT=1000&PNREF=B70PAF34381B&RESPMSG=Generic processor error: 11604-Request for the specified Message Submission ID (specified in MSGSUBID parameter) cannot be started until the previous request finishes.
- Labels:
-
Payflow Pro
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We also started having this error on our Sandbox on June 29th. We've opened a trouble ticket in Merchant Technical Support Portal, but have not had any response.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.