Funds withheld because Paypal Needs more information from me?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
So I've been asked by Paypal (through the Resolution Center) to provide a Driver's License, National ID and Passport. It also asked me for proof of address. Here is my question: I only have a driver's license. I live in a country where we don't have a National ID and I do not have a passport. Instead, I sent a copy of my University ID and my Driver's License. Will Paypal accept this as enough evidence/ proof of name? I'm not yet working so I don't have anything else to give them.
Also since they asked for a proof of address, they were asking for Utility bills. I don't have ANY utility bill in my name as I currently live with my parents. The most I have was an Official Receipt that went through Philippine Customs and a few letters from my university addressed to me (with my current address included). Again, will paypal accept this as enough evidence? I live in the Philippines, not the US or Canada so what they're asking from me is a bit difficult to give.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Well, they worked on it quite quickly. They've lifted the restriction and it all seems to be working again 🙂
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Dear oracleknight,
Welcome to our PayPal Community. We're glad to hear that your issue has been resolved.
Thank you for being our Customer.
Regards,
AndreaA
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- printing off past months payments , cant seem to be able to get the whole month, in Access and security
- PayPal iOS app not working with Touch ID in Access and security
- got two card readers but no PayPal now app in About Products
- Can't use my PayPal Credit at all in About Products
- Money won't send in About Payments