PayPal Checkout golden buttons opens checkout window with different options

Pradeepy09
Contributor
Contributor

PayPal Checkout golden buttons open checkout window with different options
I have integrated advanced checkout, and when I click on the golden Paypal button it opens two different windows randomly.
Sometimes, it opens a window that allows me either to Login or to Pay with Debit or Credit Card as shown below
PayWithDebitOrCreditCard.png

While sometimes it allows me to Login or to SignUp like below
SignUp.png


I have not passed any additional parameters, but the URLs for these windows are different too. Can someone explain or let me know if I want to implement  the 1st scenario as permanent behaviour (Login / Pay with Debit or Credit Card)

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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Hi @Pradeepy09 ,

 

Thank you for posting to the PayPal community.

Yes, the guest checkout(Pay with Debit or Credit Card) experience is determined by PayPal internal rules. These rules differ for each country and the buyer-country can impact locale resolution for the buyer. 

 

These rules are in place to ensure a smooth and secure transaction process for both our merchants and customers. 

 

Guest payment checkout(i.e payment via credit/debit without PayPal account) feature is rendered by default for all customers/buyers. It's important to remember that guest checkout is not guaranteed for every transaction. PayPal runs a risk check to determine eligibility for guest checkout. There will be times when guest checkout is not available. This is intended behaviour of the product. Customer/buyer need to create PayPal account to process the payment.

To make sure guest checkout is offered as often as possible, please follow below steps.

  1. Navigate and log into your PayPal account.
  2. In the top right corner, click on your profile icon and choose Account Settings.
  3. Select Website Payments from the list on the left side of the page.
  4. Find Website preferences in the list that appears on the screen and click Update.
  5. From the list of website payment preferences, toggle on PayPal account optional.

Guide link - https://developer.paypal.com/docs/archive/payments/guest-payments/ 

 

Hope this helps!

 

Sincerely,

Chiranjeevi

PayPal/Braintree MTS

 

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