Email notice of unknown purchase

fazelahaniff
New Community Member

I received an invoice via email about a TV purchase charged to my PayPal account, but I didn't respond to it, and it does not show up in my PayPal account. Has anyone had this experience? Do I need to alert PayPal? Any advice would be welcomed. Thanks.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@fazelahaniff 

 

If its a spoof then NEVER USE ANY LINK OR ANY PHONE NUMBER.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

Also if they ask you to call the number in the email then it would be fake paypal agents trying to scam you for money to 'fix' something. 

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email / download an attachment OR phone them on a number in an email, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/smarthelp/article/how-do-i-spot-and-report-a-fake%2C-fraudulent%2C-or-phis...
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity




Advice is voluntary.
Kudos / Solution appreciated.
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Scamfinder24
New Community Member
I had something similar show up in my email with a seemingly real transaction record saying so much Bitcoin was purchased, but the transaction was flagged as fraudulent. Then two days later (today) I received a similar email about how that Bitcoin was used to purchase something from SPRINGFIELD ARMORY GUN. What is this; should I be concerned? Is someone trying to buy a gun with my account? I don't know for sure. But there are few typos. So I'm guessing it's a scam to get people to call the number then pretend they are PayPal then actually access the account and change access. Then actually use it.
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